Tally AMC in Bhagalpur: Complete Guide to Annual Maintenance & Support

Pranav Anand · June 14, 2026

Tally AMC (TSS) is the annual maintenance subscription that keeps your Tally updated with GST, e-invoice, and compliance features. Silver costs Rs 4,500 + GST/year; Gold costs Rs 13,500 + GST/year. Renewal is optional but recommended for compliance and security.

Understanding Tally AMC and TSS in Bhagalpur

Tally AMC stands for Annual Maintenance Contract, though Tally officially calls it TSS (Technical Support Subscription). If you are running a business in Bhagalpur, whether you are a small trader, a manufacturer, or a services firm, understanding TSS is critical to keeping your Tally installation compliant, secure, and up-to-date. Global IT Care, a Tally 3 Star Certified Partner in Bihar since 2010, has guided hundreds of Bhagalpur businesses through TSS renewal and licence management.

What Does Tally TSS Include?

When you purchase a new Tally licence, you get 1 year of TSS included at no extra cost. TSS covers:

  • Monthly and quarterly updates to Tally (bug fixes, performance improvements)
  • Compliance updates for GST, TDS, TCS, and e-invoice rules
  • Access to connected GST features (GSTR-1, GSTR-2B reconciliation, GSTR-3B filing)
  • E-invoicing integration with IRN and QR code generation
  • Priority technical support via phone and email
  • Data repair and troubleshooting assistance
  • Access to Tally on Cloud services if you choose cloud hosting

Without TSS, your Tally software continues to work for offline accounting, but you lose access to updates and connected services. This becomes a compliance risk in India, where GST rules, TDS rates, and e-invoice mandates change frequently.

Tally TSS Cost Breakdown for Bhagalpur Businesses

TSS pricing in India is standardized by Tally Solutions. For Bhagalpur, the costs are indicative for 2026 and include 18% GST:

Licence Type TSS Annual Cost (excl. GST) GST (18%) Total Cost (incl. GST)
Silver (Single User) Rs 4,500 Rs 810 Rs 5,310
Gold (Unlimited LAN Users) Rs 13,500 Rs 2,430 Rs 15,930

For a typical small business in Bhagalpur running a single-user Tally Silver, TSS renewal costs around Rs 5,310 per year. For a larger firm with multiple users on Gold, the annual cost is Rs 15,930. Both are reasonable investments given the compliance and support benefits.

Early Renewal and Multi-Year TSS Discounts

Tally rewards businesses that renew TSS proactively. If you renew your TSS before it expires, you gain approximately 1 free month of TSS coverage. This incentivizes early renewal and ensures you never lose compliance coverage.

If you commit to a 2-year TSS renewal, Tally typically offers a discount of around 10% on the total cost. For example, a Silver 2-year renewal would cost approximately Rs 8,100 + GST instead of Rs 9,000 + GST, saving you roughly Rs 900 in tax-inclusive terms. This is attractive for businesses that want predictable costs and guaranteed support for two years.

Tally Silver vs Gold: Which TSS is Right for You?

The TSS cost depends on your Tally licence tier. If you are unsure which licence you own, or whether you should upgrade, here is a quick guide:

Tally Silver (Rs 22,500 + 18% GST, perpetual licence) is ideal for:

  • Single-user businesses (sole proprietor, small shop, freelancer)
  • Firms with one accountant or bookkeeper
  • Startups and home-based businesses

Tally Gold (Rs 67,500 + 18% GST, perpetual licence) is ideal for:

  • Businesses with 2 or more users needing simultaneous Tally access
  • Companies with accounting, sales, and purchase teams
  • Manufacturing units and trading houses in Bhagalpur
  • Organisations requiring multi-branch or multi-company accounting

If you own Silver but need multi-user access, you can upgrade to Gold for Rs 45,000 + 18% GST. After upgrade, your TSS will align with the Gold tier, and you will pay Gold TSS renewal rates going forward.

How to Renew Tally TSS in Bhagalpur

Renewing your TSS is straightforward. You can renew through:

  1. Tally's Official Website: Visit Tally Solutions' renewal portal, enter your licence key, and pay online. Renewal is instant.
  2. Authorised Tally Dealer: Contact a Tally dealer in Purnea or Bhagalpur. Global IT Care processes TSS renewals for Bhagalpur clients and handles all documentation.
  3. Email or Phone: Reach out to Tally support with your licence details. They will send you a renewal invoice and activation instructions.

Once renewed, your TSS activation is automatic. You will receive email confirmation with your new TSS expiry date. There is no downtime or reinstallation required.

What Happens After TSS Expires?

If your TSS expires and you do not renew, Tally continues to function for offline accounting. You can still record entries, generate reports, and maintain your financial records. However:

  • You will not receive software updates or bug fixes.
  • New GST rules, TDS rate changes, and compliance updates will not be available.
  • E-invoicing and connected GST features will not work.
  • You lose access to Tally on Cloud services.
  • Priority technical support is no longer available.

For a business in Bhagalpur subject to GST and e-invoice mandates, running Tally without active TSS is risky. You may miss compliance deadlines or file incorrect returns, leading to penalties.

TSS and GST Compliance in TallyPrime

TallyPrime 6.x introduced connected GST features that rely on active TSS. To enable GST in TallyPrime, navigate to F11 (Features) > Statutory and Taxation > GST and toggle it on. Once enabled, you can:

  • Record GST-compliant invoices with HSN/SAC codes
  • Generate GSTR-1 (outward supplies) and GSTR-2B (inward supplies)
  • Reconcile GSTR-2B with your purchase register
  • File GSTR-3B (monthly, due on the 20th of the next month for regular taxpayers)
  • Enable e-invoicing for invoices above Rs 50 lakhs (or Rs 20 lakhs for specified sectors)

To access GST reports in TallyPrime, use Alt+G (Gateway of Tally) > Display More Reports > GST Reports or navigate directly via the menu. All these features require active TSS.

E-Invoicing and TSS: A Critical Link

If your business in Bhagalpur is liable for e-invoicing (based on turnover or sector), Tally's e-invoicing integration is essential. E-invoicing requires:

  1. Active TSS (to receive e-invoice compliance updates)
  2. A valid GST registration
  3. API access to the IRP (Invoice Registration Portal)
  4. Digital certificate or OTP-based authentication

When you enable e-invoicing in TallyPrime, the system generates an IRN (Invoice Reference Number) and QR code for each invoice. This data flows automatically to GSTR-1. Without TSS, e-invoicing features are disabled, and you cannot generate compliant invoices.

Tally on Cloud: TSS Included

If you prefer cloud-based accounting instead of desktop Tally, Tally on Cloud subscriptions include TSS by default. Pricing for Bhagalpur businesses (indicative for 2026):

  • With Licence: Rs 899-1,299 per user per month (includes licence + TSS + hosting + daily backups)
  • Bring-Your-Own-Licence: Rs 175-290 per user per month (hosting only; you provide your own licence)

Tally on Cloud is accessible from Windows, Mac, Linux, Android, and iOS devices via secure RDP. Uptime is ~99.9%, and daily backups protect your data. This is ideal for Bhagalpur businesses with remote teams or multiple office locations.

Data Repair and TSS Support

If your Tally data becomes corrupted or you encounter errors, TSS includes data repair support. In TallyPrime, you can attempt a self-service repair by navigating to Alt+Y (Data) > Repair or F1 (Help) > Troubleshooting > Repair. Always back up your data first.

If self-service repair does not resolve the issue, your active TSS entitles you to priority support from Tally or your certified partner. Global IT Care, as a Tally dealer in Bhagalpur (serving the region through our Purnea office), can assist with data recovery, licence server setup, and troubleshooting at no extra charge if your TSS is current.

Licence Server Errors and TSS

Some Bhagalpur businesses run Tally on a network with a licence server. If you see a licence server error, it often indicates an incorrect IP address or port configuration in TallyPrime Server Monitor. To fix this:

  1. Open TallyPrime Server Monitor on the server machine.
  2. Verify the server IP address and port (default is 9000).
  3. Ensure the server has internet connectivity (required for licence validation).
  4. Restart the licence server service.

TSS support can guide you through this process remotely if needed.

Why Renew TSS Annually?

Renewing TSS is not just about compliance updates. It is an investment in your business stability. Here is why Bhagalpur businesses should prioritize TSS renewal:

  • Compliance Assurance: GST rules, TDS rates, and e-invoice mandates change frequently. TSS keeps you updated.
  • Security Patches: Tally regularly releases security fixes. Without TSS, you are vulnerable to data breaches.
  • Performance: Updates optimize Tally's speed and stability, especially for large data sets.
  • Support Access: TSS gives you priority access to Tally's technical team.
  • Cloud Services: If you use Tally on Cloud, TSS is mandatory.

Tally AMC Pricing Across Bihar

TSS pricing is uniform across India, including Bhagalpur and neighbouring cities. Whether you are in Katihar, Araria, Kishanganj, or Madhepura, the TSS cost remains the same. However, renewal support and local assistance vary by dealer. Global IT Care provides consistent, expert TSS renewal support across Bihar.

Contact Global IT Care for Tally TSS Renewal in Bhagalpur

If you are running Tally in Bhagalpur and your TSS is expiring soon, or if you are unsure about your current licence and support status, reach out to Global IT Care. We are a Tally 3 Star Certified Partner based in Purnea, Bihar, serving Bhagalpur and the surrounding region since 2010. We handle TSS renewals, licence upgrades, data repair, and provide expert guidance on Tally compliance and pricing. Contact us today at +91 75469 00951 via WhatsApp or call to discuss your Tally AMC needs. We will ensure your business stays compliant, secure, and supported.

Frequently asked questions

What is Tally AMC or TSS?

TSS (Technical Support Subscription) is Tally's annual maintenance plan. It includes updates, bug fixes, compliance features (GST, e-invoice), and priority support. After expiry, Tally works offline but receives no updates.

What is the cost of Tally TSS renewal in Bhagalpur?

Silver TSS: Rs 4,500 + 18% GST per year. Gold TSS: Rs 13,500 + 18% GST per year. Early renewal adds ~1 free month; 2-year renewal gets ~10% discount. Prices are indicative for 2026.

Is TSS mandatory after Tally licence purchase?

No, TSS is optional. Every new Tally licence includes 1 year of TSS free. After expiry, Tally continues to work but you won't receive updates, new compliance features, or connected services like e-invoicing.

What happens if I don't renew Tally TSS?

Your Tally software remains functional for offline accounting. However, you lose access to GST updates, e-invoice integration, TDS/TCS changes, and cloud sync. Regular renewal ensures compliance and security.

Can I upgrade from Silver to Gold TSS?

Yes. You can upgrade your licence level anytime. Silver to Gold upgrade costs Rs 45,000 + 18% GST. After upgrade, your TSS aligns with the new licence tier and covers unlimited LAN users.

Does Tally on Cloud include TSS?

Yes. Tally on Cloud subscriptions (Rs 899-1,299/month with licence, or Rs 175-290/user/month bring-your-own-licence) include TSS, updates, and daily backups. Accessible from Windows, Mac, Linux, Android, iOS with ~99.9% uptime.